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LESSON 3 / 60

Read fields and picklist values

Fields describe a record.

3 min
  1. 1Understand
  2. 2Guided practice
  3. 3On your own
THE IDEA

Read fields and picklist values

Fields describe a record. Some hold free text, while a picklist holds one value from a defined set.

Lead Status describes the current qualification step. Read the saved value first; you do not need Edit to inspect a record.

Builds on Open your first record

A WORKED EXAMPLE

A simple example

A lead can have Status New while its Owner is Sam Rivera. Those fields answer different questions.

A common mistakeThe colored path and Details refer to the same saved status; ownership does not determine status.

Words you’ll use in this lesson
Field
One detail on a record, such as Email, Status, or Amount.
Status
The current position in a process.
Owner
The teammate accountable for a record.