Salesforce ExercisesA productive sales workdayYour progress
LESSON 34 / 60

Finish and record task status

Task status tells teammates whether an action is still open, underway, or complete.

3 min
  1. 1Understand
  2. 2Guided practice
  3. 3On your own
THE IDEA

Finish and record task status

Task status tells teammates whether an action is still open, underway, or complete. It does not describe whether the opportunity has been won.

Mark Completed only when the task’s action has actually happened. The business scenario supplies that evidence.

Builds on Separate priority from due date

A WORKED EXAMPLE

A simple example

A completed proposal-sending task can belong to an opportunity that is still in Proposal.

A common mistakeCompleting a task does not close the related deal.

Words you’ll use in this lesson
Task
A specific action with an owner and due date.
Status
The current position in a process.
Opportunity
A potential sale with an account, stage, amount, and expected close date.