Salesforce ExercisesAccounts and contactsYour progress
LESSON 12 / 60

Connect a person to a company

A contact represents a person connected to an account.

3 min
  1. 1Understand
  2. 2Guided practice
  3. 3On your own
THE IDEA

Connect a person to a company

A contact represents a person connected to an account. The Account field creates that business relationship.

Use the existing company record where one already exists. Contact email and title describe the person rather than the organization.

Builds on Create a company account

A WORKED EXAMPLE

A simple example

Morgan at Bluebird Ltd is a contact; Bluebird Ltd is the account associated with that contact.

A common mistakeThe contact’s full name goes in Full name, while the organization goes in Account.

Words you’ll use in this lesson
Contact
A person associated with an account.
Account
A company or organization the team works with.
Field
One detail on a record, such as Email, Status, or Amount.